Teresa

online@teresadesigners.com
+91  92077 35382

FAQ

How Do I Contact Your Customer Service Team?

In case of any questions, concerns, or trouble with your order, you can always reach us at the following:

Call Us At:

  • +91 9207735382
  • +91 9946828855
  • +91 9744677000

Email us at: online@teresadesigners@gmail.com

What are the ready products available in store?

Salwar Sets and Running Material are available to buy in store online/offline

Do you offer customization?

Yes, we do offer customization. You can avail customization service both online and offline customization is available.

How do I shop online?

Please refer to our customization page which walks you through the shopping process or whatsapp us at +91 9207735382.

How can I customize through online?

Contact us at +91 9207735382 or Email us at online@teresadesigners.com

How long it will take to customize through online?

Usual Delivery periods are between 20 to 30 days and may vary depending on the products.

Do you have international courier service?

Yes, we ship internationally.

What is the shipping cost for products?

Shipping costs dependents on your location and gross weight of the products your order.

How to track the order once shipped?

You’ll receive a message with the tracking details; you can check on the courier website and track the order with the tracking number.

Which payment options do you support?

You can pay online via Bank transfer (NEFT/IMPS), Google Pay,PhonePay, UPI and Amazon Pay.

Who do I contact if I face any payment issues?

If you face any issues with the payment, you can inform us within 48 hours of the payment via call at: +91 9207735382 or email us at: online@teresadesigners@gmail.com  for quick chat now even you can whatsapp us at +91 9946828855.

My Delivery/Pick-up has not arrived?

We’re sorry to hear that! In case your pick up has not arrived at the scheduled hour. Please drop a mail to online@teresadesigners@gmail.com, our team will get back to you regarding the status.

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