Thank you for using our App. Your privacy is important to us, and we are committed to protecting your data. This Privacy Policy applies to the Teresa app, which is exclusively designed for our customers. Access to the app is restricted to authorized users who have been provided login credentials by Teresa.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our App.

1. Information We Collect

When you use our App, we may collect the following information:

1.1 Personal Information

We may collect personal information such as your name, email address, and phone number when you register or use our services

1.2 Camera and Microphone Access

Our App may request access to your device’s camera and microphone to enable specific features:

• Camera Access: Used to capture and share images of products upon customer request.
• Microphone Access: Used to record and share voice messages for costume details and measurement purposes.
• We only access this data when you grant permission and actively use these features.

1.3 Location Data

We may collect and process location data for the following purposes:

• Assigning designers based on the language and location of customers.
• Determining the correct shipping destination for products.
• You can manage location settings through your device preferences.

1.4 Usage and Device Information

We may collect information about how you use the App, including log files, IP addresses, browser type, and device identifiers to improve our services.

2.How We Use Your Information

We use the collected information for the following purposes:

2.1 App Functionality

• To provide, maintain, and improve the App’s functionality.

2.2 Communication and Customer Support

• To facilitate communication features, including voice messages for costume and measurement details.
• To allow users to share images of products as per customer request.

2.3 Location-Based Services

• To assign designers based on customer location and language.
• To determine the correct shipping destination for products.

2.4 Security and Compliance

• To comply with legal and regulatory obligations.
• To prevent fraud, security threats, and unauthorized access.
• To provide vibration alerts for notifications.

3.How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share data with:

3.1 Service Providers

Trusted third-party vendors who help us operate and maintain the App.

3.2 Legal Authorities

If required by law, we may disclose your information to comply with legal obligations.

4.Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse. However, no method of transmission over the Internet is 100% secure.

5.Your Rights and Choices

• You can update or delete your personal information.
• You can disable camera, microphone, and location access through your device permissions.
• You can opt out of certain communications and data collection.

6.Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and continued use constitutes acceptance of the revised policy.

7.Contact Us

If you have any questions about this Privacy Policy, please contact: [email protected]